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360dialog | Официальный поставщик WhatsApp Business API

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Platform     Use Cases     Pricing     FAQ

Чат-коммуникации и API
Открытое API для интеграций с ЦРМ-системами, ботами, дата-банками и другими платформами

360dialog Platform

  • Управление продажами и сервисами в крупных организациях
  • Автоматизация рабочих процессов
  • Прямая интеграция с API или по типу On-Premise
  • Открытый API для интеграций с CRM-системами, Team Inbox, чатботами, Help Desk и другими платформами
Розничная торговля

Розничная торговля

Сделайте каждый интернет-магазин доступным для ваших клиентов через WhatsApp. Включите предварительные заказы, сделайте ваши услуги доступнее, интегрируя Facebook через Click-to-WhatsApp Ads, и используя самое популярное приложение для обмена сообщениями. Подключайтесь к WhatsApp API, предоставляемый 360dialog.

Автоиндустрия

Подключите всю вашу IOT-инфраструктуру к WhatsApp. Пусть ваши клиенты открывают свои машины, включают свет или обогрев, используя приложение WhatsApp. Просто интегрируйте вашу систему в WhatsApp Business API и сделайте свой продукт доступным через WhatsApp!

Автоиндустрия

Телекоммуникации

Телекоммуникации

360dialog может обеспечить предоставление ОТТ-услуг для телекоммуникационных компаний любого масштаба. Обслуживайте своих бизнес-клиентов в WhatsApp, начиная чаты с вашего сайта или через рекламу Click-to-WhatsApp от Facebook.

Финансово-технологический сектор

Повышайте продажи с помощью WhatsApp и оснастите ваши сервисы платформой продаж на основе WhatsApp API, соответствующей требованиям GDPR. 

Финансово-технологический сектор
Работа с персоналом

Работа с персоналом

Будьте на связи с вашей существующей и будущей командой в WhatsApp – канале, которым уже пользуется большинство членов вашей команды. Не нужно никакого дополнительного приложения, просто интегрируйте вашу HR-систему с помощью 360dialog WhatsApp API, и рекрутинг, учет рабочего времени и другие HR-решения будут доступны через WhatsApp!

Получите доступ к демо-версии прямо сейчас!

Прайс-лист WhatsApp Business API

Цены действительны с января 2021 г. для новых аккаунтов и подключения новых номеров WhatsApp Business API

Monthly License Fee per hosted WABA or Number Price is based on standard hosting & one year contract with pre-payment; month-by-month payment available with +25%
WhatsApp Session Messages or Conversations We NEVER charge any extra cost per session message or conversation!
Available Bandwidth Please check if your number has high volume peaks on messages. For more information please check WA docs
User-initiated & Business-initiated Conversations We NEVER charge any extra cost per conversation, WhatsApp fees will be passed through
Direct Access to WhatsApp Business API
Service Level
Monthly fee for dedicated Regional Hosting Within Google Cloud & Yandex Cloud
Standard Support Weekdays 10am – 6pm CET, via e-mail, 24h Response Time
WhatsApp Official Business Account (green badge) Upon approval
 
 

Professional

Most scalable
99 €
WhatsApp Session Messages or Conversations We NEVER charge any extra cost per session message or conversation!
Unlimited We NEVER charge any extra cost per session message or conversation!
Available Bandwidth Please check if your number has high volume peaks on messages. For more information please check WhatsApp Docs
Peaks up to 20 messages per second without latencies
User-initiated & Business-initiated Conversations We NEVER charge any extra cost per conversation, WhatsApp fees will be passed through
Direct Access to WhatsApp Business API
Processing of messages limited to 20 messages per second 1200 per min, 72.000 per hour
Service Level
>99%
Monthly fee for dedicated Regional Hosting Within Google Cloud & Yandex Cloud
from 10€
Standard Support Weekdays 10am – 6pm CET, via e-mail, 24h Response Time
WhatsApp Official Business Account (green badge) Upon approval
WABA
(Professional Tariff)

API Only

Dev’s favourite
49 € Partner discounts available
WhatsApp Session Messages or Conversations We NEVER charge any extra cost per session message or conversation!
Unlimited We NEVER charge any extra cost per session message or conversation!
Available Bandwidth Please check if your number has high volume peaks on messages. For more information please check WA docs
Peaks up to 10 messages per second without latencies
User-initiated & Business-initiated Conversations We NEVER charge any extra cost per conversation, WhatsApp fees will be passed through
Direct Access to WhatsApp Business API
Processing of messages limited to 10 messages per second 600 per min, 36.000 per hour
Service Level
>98%
Monthly fee for dedicated Regional Hosting Within Google Cloud & Yandex Cloud
from 20€
Standard Support Weekdays 10am – 6pm CET, via e-mail, 24h Response Time
not included Community support available
WhatsApp Official Business Account (green badge) Upon approval
WABA
(API Only Tariff)

Enterprise
On-Premise / High-Availability
> 200 €
WhatsApp Session Messages or Conversations We NEVER charge any extra cost per session message or conversation!
Unlimited We NEVER charge any extra cost per session message or conversation!
Available Bandwidth Please check if your number has high volume peaks on messages. For more information please check WA docs
Ultra high bandwidth and auto-scale set-ups available
User-initiated & Business-initiated Conversations We NEVER charge any extra cost per conversation, WhatsApp fees will be passed through
Direct Access to WhatsApp Business API
API plus On-Premise set-ups available
Service Level
Monthly fee for dedicated Regional Hosting Within Google Cloud & Yandex Cloud
Standard Support Weekdays 10am – 6pm CET, via e-mail, 24h Response Time
WhatsApp Official Business Account (green badge) Upon approval
On-Premise
(Enterprise Tariff)

Please ask us for special rates, if you are an ISV or if you have demand for high volumes of WhatsApp Business API accounts! 

FAQ: WhatsApp Business API

Можно ли создать чат-бот в WhatsApp?

Конечно, вы можете использовать бот WhatsApp для легкого и эффективного общения с клиентом. Если у Вас есть вопросы о имплементации ботов и технических возможностях API, мы с радостью Вам поможем.

Могут ли несколько сотрудников отвечать на запросы WhatsApp одновременно?

Да, платформа 360dialog может использоваться как одним, так и несколькими сотрудниками одновременно. С помощью нашей системы можно легко и просто наладить совместную работу с клиентом в WhatsApp, независимо от того сколько человек работают в Вашей команде.

Соответствует ли платформа требованиям о защите данных?

WhatsApp Business API и платформа 360dialog обеспечивают легальное и соответствующее нормам конфиденциальности использование WhatsApp в общении с клиентами. Перед использованием сервиса WhatsApp клиент представляет декларацию о согласии. Он также проактивно связывается со службой поддержки клиентов и подтверждает политику конфиденциальности. Кроме того, клиент может в любое время отказаться от подписки простым словом или командой и потребовать удаления своих данных. Сообщения между инструментами 360dialog и клиентами зашифрованы. WhatsApp не может их прочитать. Поэтому данное решение более безопасно, чем традиционное электронное письмо. Наши хостинговые серверы расположены в сертифицированных дата-центрах Европейского Союза.

Требует ли интеграция WhatsApp Business API много усилий?

Мы предлагаем нашим клиентам plug & play решения, таким образом от Вас потребуются минимальные усилия.

Сколько времени занимает интеграция WhatsApp Business API?

Техническая установка не занимает много времени, Вам нужно только четко обозначить Ваши цели и выбрать правильную стратегию использования WhatsApp Business API.

Могу ли я подключить WhatsApp к уже действующей CRM-системе?

Да, вы можете подключить существующие CRM-системы к нашему решению. Пожалуйста, свяжитесь с нами, чтобы мы могли понять и изучить ваши индивидуальные требования.

Ваш проверенный провайдер WhatsApp-решений для бизнеса…


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