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360dialog | Fornecedor oficial de WhatsApp Business API

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Platform     Use Cases     Pricing     FAQ

WhatsApp Business API – Messenger & API para envio de mensagens

  • O 360dialog é um provedor de soluções WhatsApp Business (BSP) verificado
  • API fácil para programadores: acesso direto ao WhatsApp Business API
  • Hosting local para conformidade e performance de dados disponível 
  • On-Premise, em sua própria nuvem disponível
  • Não armazenamos dados de mensagens depois de enviadas aos serviços dos clientes
  • Nenhuma documentação adicional à documentação original do WhatsApp é necessária
Conheça nosso trabalho!
Messenger & API para envio de mensagens
API aberta para integrações com CRM, Bot, Dados e outras plataformas

360dialog Plataforma 

Recursos em destaque:

  • Plataforma de empreendedorismo para grandes equipes de vendas e serviços;
  • Gerenciamento de Automação & Workflow;
  • Envio de mensagens API & On-Premise;
  • API aberta para integrações com CRM, Team Inbox, Chatbot, Help Desk e outras plataformas;
  • Compromisso com o RGPD e servidores alemães.
Peça uma conta teste!
Varejo

Varejo

Automotivo

Automotivo

Telecomunicação

Telecomunicação

Fintech

Fintech
Recursos Humanos

Recursos Humanos

Peça um teste agora mesmo!

Teste agora!

WhatsApp Business API iPaaS (Integration Platform) Pricing

Prices available from January 2021 and only for new WhatsApp Business Accounts or WhatsApp numbers

Monthly License Fee per hosted WABA or Number Price is based on standard hosting & one year contract with pre-payment; month-by-month payment available with +25%
WhatsApp Session Messages or Conversations We NEVER charge any extra cost per session message or conversation!
Available Bandwidth Please check if your number has high volume peaks on messages. For more information please check WA docs
User-initiated & Business-initiated Conversations We NEVER charge any extra cost per conversation, WhatsApp fees will be passed through
Direct Access to WhatsApp Business API
Service Level
Monthly fee for dedicated Regional Hosting Within Google Cloud & Yandex Cloud
Standard Support Weekdays 10am – 6pm CET, via e-mail, 24h Response Time
WhatsApp Official Business Account (green badge) Upon approval
 
 

Professional

Most scalable
99 €
WhatsApp Session Messages or Conversations We NEVER charge any extra cost per session message or conversation!
Unlimited We NEVER charge any extra cost per session message or conversation!
Available Bandwidth Please check if your number has high volume peaks on messages. For more information please check WhatsApp Docs
Peaks up to 20 messages per second without latencies
User-initiated & Business-initiated Conversations We NEVER charge any extra cost per conversation, WhatsApp fees will be passed through
According to WhatsApp Price List
Direct Access to WhatsApp Business API
Processing of messages limited to 20 messages per second 1200 per min, 72.000 per hour
Service Level
>99%
Monthly fee for dedicated Regional Hosting Within Google Cloud & Yandex Cloud
from 10€
Standard Support Weekdays 10am – 6pm CET, via e-mail, 24h Response Time
WhatsApp Official Business Account (green badge) Upon approval
WABA
(Professional Tariff)
Sign Up

API Only

Dev’s favourite
49 € Partner discounts available
WhatsApp Session Messages or Conversations We NEVER charge any extra cost per session message or conversation!
Unlimited We NEVER charge any extra cost per session message or conversation!
Available Bandwidth Please check if your number has high volume peaks on messages. For more information please check WA docs
Peaks up to 10 messages per second without latencies
User-initiated & Business-initiated Conversations We NEVER charge any extra cost per conversation, WhatsApp fees will be passed through
According to WhatsApp Price List
Direct Access to WhatsApp Business API
Processing of messages limited to 10 messages per second 600 per min, 36.000 per hour
Service Level
>98%
Monthly fee for dedicated Regional Hosting Within Google Cloud & Yandex Cloud
from 20€
Standard Support Weekdays 10am – 6pm CET, via e-mail, 24h Response Time
not included Community support available
WhatsApp Official Business Account (green badge) Upon approval
WABA
(API Only Tariff)
Sign Up

Enterprise
On-Premise / High-Availability
> 200 €
WhatsApp Session Messages or Conversations We NEVER charge any extra cost per session message or conversation!
Unlimited We NEVER charge any extra cost per session message or conversation!
Available Bandwidth Please check if your number has high volume peaks on messages. For more information please check WA docs
Ultra high bandwidth and auto-scale set-ups available
User-initiated & Business-initiated Conversations We NEVER charge any extra cost per conversation, WhatsApp fees will be passed through
According to WhatsApp Price List
Direct Access to WhatsApp Business API
API plus On-Premise set-ups available
Service Level
Monthly fee for dedicated Regional Hosting Within Google Cloud & Yandex Cloud
Standard Support Weekdays 10am – 6pm CET, via e-mail, 24h Response Time
WhatsApp Official Business Account (green badge) Upon approval
On-Premise
(Enterprise Tariff)
Request Info

Please ask us for special rates, if you are an ISV or if you have demand for high volumes of WhatsApp Business API accounts! 

Perguntas frequentes – WhatsApp Business API

Eu posso criar um chatbot para o WhatsApp?

Claro que você pode usar um chatbot do WhatsApp para comunicações mais rápidas. Se você tem alguma dúvida sobre as possibilidades e a instalação, ficaremos felizes em ajudar.

Vários funcionários podem responder a pedidos pelo WhatsApp de modo centralizado?

Sim, 360dialog API é a solução que pode ser utilizada tanto por um usuário, como por múltiplos agentes como uma solução web. Respostas colaborativas de pedidos pelo WhatsApp são muito fáceis e simples de se organizar.

O serviço oferece proteção de dados?

Ao usar o WhatsApp Business API, a 360dialog API assegura que o uso do WhatsApp segue as normas legais e de privacidade nas comunicações dos clientes. O cliente envia uma declaração de consentimento antes de usar o serviço do WhatsApp. Ele também proativamente contata o atendimento ao cliente via WhatsApp e confirma a política de privacidade. O cliente também pode cancelar sua assinatura a qualquer momento com apenas uma palavra ou comando e pedir que seus dados sejam apagados. As mensagens entre a ferramenta 360dialog e os clientes são criptografadas de ponta a ponta. O Whatsapp não consegue lê-las. Por isso, essa solução é mais segura que um e-mail tradicional. Nossos servidores de hospedagem estão localizados em centros de dados certificados dentro da União Europeia.

A integração do WhatsApp dá muito trabalho?

Nós entregamos nosso produto com uma solução do tipo ligar e usar, então você não precisa de muito esforço técnico.

Quanto tempo até o WhatsApp se interar com minha empresa?

A instalação técnica é relativamente rápida, dentro de sua empresa você deve definir suas metas e escolher a estratégia certa para usar o WhatsApp.

Posso conectar sistemas CRM já existentes?

Sim, você pode conectar sistemas CRM existentes com nossa solução. Por favor entre em contato para que possamos entender e satisfazer todas as suas necessidades.

Sua Provedora de Soluções Verificada para o WhatsApp

Solicite Acesso
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API oficial do WhatsApp para crescimento de canal sustentável

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Seus dados são hospedados em um canal parceiro verificado

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Hospedagem dos seus dados em centros de dados alemães

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Envio de mensagens seguras de ponta a ponta

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Acesso direto à equipe global do WhatsApp